Connecting Chicago's Cytometry users since 2020.
Chicago User Group (ChUG) Cytometry is a scientific educational group based in Chicagoland, connecting researchers in the cytometry community and facilitates the exchange of knowledge. Our goal is to provide comprehensive and cutting-edge information on cytometry tools, methodology, and applications in order to empower researchers to generate impactful discoveries.
The ChUG Podcast
ChUG podcast #16 is out. We continue our exploration of service contracts in Flow Cytometry with none other than Ray Lannigan, formerly Vice President of Global Sales and Services at Cytek. Couldn't ask for a better guide to explain the details of service contracts from the industry point of view. Here we discuss how service contracts are priced, what kind of leverage is available to negotiate with manufacturers, the other options for those who may want to look elsewhere for service, tracking service on your instruments, rights to repairs, and many other topics.